My Recently Visited Services
Create a request if you would like to use Microsoft Teams or Zoom in a classroom or computer lab and would like someone to go over the process and any setup that is required.
Box is used by some departments in order to work with student employees on departmental materials. Department employee who need to be able to share folders and invite collaborators in Box need to request co-owner access to their department's Box folder. Student employee access is automatic from HR and access should not be requested through this process.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Due to COVID-19, all Bowdoin staff have been asked to work remotely. IT is offering training sessions to assist learning some of the technologies available to work better or more efficiently away from campus.
Request help managing a new system implementation or an IT-related project for your department.
Let IT know if you have a bad or broken network port in your residence or office.
Notify Network Operations to perform "dig safe" discovery and marking of network utilities before construction or digging begins.
Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember. You can request Desktop Password Sync for macOS if it is not already installed on your computer.
General requests for Microsoft Teams itself, including troubleshooting, requesting internal Teams apps, etc.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request a Faculty or Staff emeriti account.
Request related to Microsoft 365 SharePoint files in Teams.
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Request help or service for your personal, individual Bowdoin email address.
Request services related to Campus Groups, including creating groups, providing permissions, etc.