Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Information on when and how to ask for technology assistance for an event.
Request help managing a new system implementation or an IT-related project for your department.
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Request computer assistance for current Bowdoin faculty or staff.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Request support, provide feedback, or make an enhancement request for LibreChat.
Request support, report a bug, or request access to Amplify AI
Request access to a shared calendar.
Request card access and/or keys for an individual or group.
Bowdoin family and friends who are need assistance with Workday can request support.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Create a request if you would like to use Microsoft Teams or Zoom in a classroom or computer lab and would like someone to go over the process and any setup that is required.
Green-stripe phones are analogue telephones located in multiple locations in each building that are designed to function in the case of a network outage or power failure. Green stripe phones are not the same as emergency, blue-light phones.
Request help or service for your personal, individual Bowdoin email address.