Popular Services
Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.
Box is used by some departments in order to work with student employees on departmental materials. Department employee who need to be able to share folders and invite collaborators in Box need to request co-owner access to their department's Box folder. Student employee access is automatic from HR and access should not be requested through this process.
Create a request if you would like to use Zoom in a classroom or computer lab and would like someone to go over the process and any setup that is required.
Mailman email lists are lists made up of a mix of Bowdoin email addresses and those outside of the college. They can be used for a variety of situations and purposes. This form walks you through the steps to request a new list.
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Groups can set up a Confluence space as a landing page to share information about their department.
Email is used as a major form of communication in our world today and we often rely heavily on the fact that it should simply work. Unfortunately, email is also a very technical concept and has a lot of moving parts that can cause it to fail. This service request form gives you the opportunity to let us know that you're experiencing an issue with your email so we can quickly direct the request to the right person or group to help resolve the issue quickly.
Request assistance with multi-factor authentication using Okta
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.
Information Technology has enabled a secure Scan to Box feature on the multi-function Ricoh printer/scanners on campus. Student employees and staff need to use this function in order to scan to a SCAN folder in the department's BOX folder.
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Request services related to Campus Groups, including creating groups, providing permissions, etc.
GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.
Green-stripe phones are analogue telephones located in multiple locations in each building that are designed to function in the case of a network outage or power failure. Green stripe phones are not the same as emergency, blue-light phones.
Request help with macOS or with software related to or provided through DExC for students.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.